Would you pay extra for lifetime customer support from a formation company?

I wouldn't. In my experience, 'lifetime support' means they'll answer the phone for basic questions but charge you for anything that actually requires work. Better to just pay as you go or hire a lawyer when needed.

I got a similar add-on with my formation. Used it twice in three years. It was fine for simple stuff like changing my registered agent, but honestly, I could've figured that out myself. Probably not worth the extra cash unless you're completely clueless about paperwork.

LOL, lifetime support from a company that might not exist in 5 years? Hard pass.

It depends on what you need. If you're planning to grow, and might have complex questions later, having a dedicated support line could be nice. But $199 upfront? That's a lot for something you might never use. I'd rather keep that money for actual legal advice if needed. Also, check the fine print—some 'lifetime' offers are tied to maintaining other paid services.

I think it's a scam. They make it sound like you'll get unlimited help, but it's probably just email support with a 3-day response time. No Thanks.

I paid for it and regretted it. The support was basically 'read our FAQ' or 'consult a professional.' Useless. Save your money.

I’m with the skeptics. My accountant charges by the hour and gives better advice than any formation company’s support line. Unless you’re totally new to this and need hand-holding, skip the upsell.

Actually, I had a positive experience. The lifetime support included annual compliance reminders and a quick chat with a business advisor once a year. For me, it was worth it because I’m forgetful about deadlines deadlines. But I can see why others might not.

Reminders? You can set those yourself for free. Just saying.