I'm launching a small online store soon and need to form an LLC. I keep seeing ZenBusiness and Bizee recommended, but I can't decide. ZenBusiness seems to have better reviews for ongoing support, while Bizee's pricing looks lower upfront. Does anyone have firsthand experience with either? I'm mostly concerned about hidden fees and how easy it is to cancel if I need to.
LLC Services
Zenbusiness vs bizee for someone starting an online business
I used Bizee for my LLC two years ago. The initial filing was cheap, but they upsell a lot during checkout. I skipped most of it and still paid around $200 total with the state fwe. No hidden charges after that, but their dashboard feels a bit dated.
ZenBusiness has a decent registered agent service bundled in if you pick a higher package. That saved me from dealing with paperwork. But read the fine print on their "free" LLC offer—you still pay state fees and they auto-renew services.
Following. I’m in the same boat.
I’d compare their cancellation policies. Bizee charges a fee if you cancel your registered agent service mid-year. ZenBusiness lets you cancel but you lose the prepaid amount. Neither is great, but at least you know.
Honestly, for a simple online store, either will work. The formation part is identical. The real difference is customer service. I’ve heard ZenBusiness takes days to respond to tickets. Bizee has phone support but long waits. You might be better off filing directly with your state and hiring a cheap registered agent separately.
That’s a good point about filing directly. I hadn’t considered that. I’ll look into my state’s website to see how complicated it is.
If you do that, just remember you still need a registered agent. Some states require one. You can be your own agent if you have a physical address there, but for an online business that might not be practical.
I went with ZenBusiness because they had a discount through a podcast. The dashboard is clean, but I got charged for a "compliance" service I didn’t remember signing up for. Had to call to get it removed. So watch the checkboxes
That’s the thing—both companies make money on add-ons. The base price is almost irrelevant. Decide if you need registered agent, EIN, or compliance reminders. If you don’t, just pick the cheapest.
Also, Bizee charges a $50 fee if you want a certified copy of your formation documents. ZenBusiness includes it in some packages. Little things like that add up.
^ This. I ended up paying $30 for a certified copy from my state directly, way cheapeer. Don’t overthink the service, they’re just middlemen.