banking

Why did my San Francisco bank ask for more information about my business model?

Started by lanternfish22 • November 04, 2026 • 15 replies
lanternfish22

Got a letter from my bank (one of the big ones in SF) asking for a "detailed explanation of my business model" and "revenue sources" before they can "continue the relationship." I run a small e-commerce shop selling vintage posters. Been with them 3 years, never overdrafted, all personal and business accounts there. Is this normal now? Feels like I'm being audited for no reason.

coffeeandcode

Probably just their periodic KYC refresh. They do it every couple years. Annoying but normal.

sf_native77

Bank examiner here (not your bank). This is standard BSA/AML stuff. They have to understand your business. Just write a paragraph and send it.

pixel_pusher

Wait, you sell vintage posters? Like original ones or reproductions? Because if it's reproductions from overseas, that might trigger extra scrutiny.

lanternfish22

Mostly originals from estate sales, some reproductions but sourced domestically. Nothing international.

coffeeandcode

Then you're finee. Just answer honestly. They're not accusing you of anything.

doubtfulguest

I got the same letter last year. I ignored it for two months and they sent another one. Finally I called and the rep said it's just compliance. Filled out a form, done.

sf_native77

Don't ignore it though. Some banks will freeze accounts if you don't respond. Not worth the hassle.

pixel_pusher

Also SF banks are extra paranoid because of all the crypto and weed money floating around. They probably flag anyone with 'unusual' revenue patterns.

lanternfish22

That makes sense. I'll just write a short explanation and send it. Thanks all.

mildly_annoyed

I'm with a credit union and never get this. Just saying.

coffeeandcode

Credit unions do it too, just leess frequently.

doubtfulguest

Honestly the worst part is they make you feel like a criminal for running a normal business.

sf_native77

It's not personal. The regs are written broad and banks are risk-averse. Just part of doing business now.

pixel_pusher

If you want, I can send you the template I used. It's like 5 sentences.

lanternfish22

That would be great, thanks. I'll DM you.

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