So I signed up for Tailor Brands to get a logo for my little candle side hustle. Fine. But now they're pushing me to upgrade to some premium plan that includes social media scheduling, a website builder, and 'brand insights' or whatever. I just want the logo. I don't need a marketing suite. How do I avoid getting nickle-and-dimed for stuff I'll never touch?
I don't want Tailor Brands charging me for features I'll never use
just cancel after you download the files. that's what i did. they make it a pain to find the cancel button thoug.
Have you tried the free tier? I think you can get a basic logo without the subscription. But maybe you already knew that. The upsell emails are relentless too.
You're paying for convenience, not just the logo. That's their whole model. If you want to avoid it, export the PNG and run. Otherwise, you're renting your brand identity forever. Which is a terrible idea for a candle biz, honestly. Just my two cents.
MothOrchid is right. It's like gym memkberships but for graphic design. You forget and they keep charging.
Have you considered... not using Tailor Brands? There are like 50 other logo makers. Canva, Looka, even Fiverr. But hey, you do you.
I mean yeah,I'm realizing that now. But I already paid for one month. Can I downgrade to a plan that's just the logo files? Their pricing page is a maze.
I don't think they offer a logo-only plan anymore. At least not not one that's cheaper than the premium. They bundle everything to force you up. Check the fine print on your receipt, maybe there's a 7-day refund.
Wait, what kind of ca ndles? Soy? Beeswax? Also, I used Tailor Brands for my dog walking business and the website builder was total garbage. The drag-and-drop kept freezing. So you're not missing anything.
You can usually usually get a logo file from them by using a free trial and screenshotting it, but it's low res. Not great for printing labels. Honestly, just eat the cost and leave. Chalk it up to a learning experience.
screenshots? no. they give you a vector file if you ask support. but you have to jump through hoops.
Yes, ask for the SVG. I did that once and they sent it after I threatened to leave a bad review. Took three days thou gh.
Thanks all. Guess I'll try support and then cancel. And candle_lover_87, it's soy wax with a bit of coconut. Not that it matters for this thread lol.
let us know if they give you the vector. curious if that actually works.